Retail TouchPoints

Latest Posts

Amazon To Hire 100,000 Fulfillment Workers As Coronavirus Boosts Demand And Delays Deliveries

Amazon will hire an additional 100,000 employees for warehouse and delivery jobs as e-Commerce demand picks up for groceries, household staples, cleaning supplies and medical supplies amid the global coronavirus (COVID-19)…

News March 16

Data Visualization Tools Boost Understanding Of Coronavirus Stats

Infection rates, recovery statistics and the geographic spread of the coronavirus are just a few of the data points that are changing daily, sometimes hourly. A visually rich report depicting…

News March 16

Walmart, Target, CVS And Walgreens To Offer Drive-Thru Coronavirus Testing

Walmart, Target, CVS and Walgreens are making major efforts to combat the spread of coronavirus (COVID-19) that go beyond their typical retail and pharmacy services. The retailers will implement drive-thru…

News March 16

Retailers Shutter Locations To Curb Coronavirus; 15,000 Store Closures Are A Possibility

Retailers including Apple, Nike, Patagonia, Glossier, Urban Outfitters, Lululemon, Away, Warby Parker, Everlane, Allbirds, REI, Lush Cosmetics, Under Armour, Aritzia, b8ta and Abercrombie are closing their stores worldwide in an…

Features March 16

Contactless Payments Speed Checkouts, But Older Shoppers May Balk

Contactless payments are the wave of the future, and they offer benefits to both retailers and their customers. Not only does this technology cut wait times at checkout, it also…

Features March 16

5 Security And Compliance Tips For Retail Contact Centers In 2020

The retail industry is evolving at a rapid pace. At the heart of omnichannel retail organizations is the contact center, which serves as a main hub for customer interactions. In…

Executive Viewpoints March 16

The Retail Resistance: Amazon Suddenly Vulnerable?

From its humble beginnings as a quaint online bookseller, Amazon has become a global colossus. By selling everything from Salad Shooters to servers, and from tiny doll houses to REAL…

Executive Viewpoints March 16

Retailers Get Help Pinpointing The ‘Sweet Spot’ For Suggesting Payment Options

Online retailers want to make shopper journeys as friction-free as possible, and with some purchases, that can include offering payment option information even before the customer reaches the checkout page.…

Features March 16
Rapid Fire Retail

Rapid Fire Retail w/ Christine Currence: Fashion Exec Gets Real About “No”

Featuring: Christine Currence, Badgley Mischka As the president and owner of Badgley Mischka, Christine Currence is tasked with helping her business partners (including Mark Badgley and James Mischka) keep pace with new consumer…

Podcasts March 16
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank