Retail TouchPoints

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Fighting Counterfeits Amid The Coronavirus Pandemic

Almost all industries have been affected by the coronavirus outbreak to some degree, and the retail space is no exception. The pandemic has completely transformed the way we live, work…

Executive Viewpoints April 7

Amazon Reportedly Will Delay Prime Day, Wayfair Postpones Way Day Due To COVID-19 Concerns

The coronavirus (COVID-19) pandemic may force two major mid-year online shopping events to be rescheduled. Amazon may postpone its flagship summer shopping event, Amazon Prime Day, until August at the…

News April 6

WorkJam Raises $50 Million In Funding Round

WorkJam, a digital workplace solutions provider for enterprises with frontline employees, has raised $50 million in a Series C funding round led by Canadian venture capital firm Inovia Capital, and…

News April 6

Walmart, Southeastern Grocers, Walgreens Take Steps To Minimize Store Traffic

Crowded stores can become COVID-19 hot spots, but essential retailers are taking steps to make sure shoppers can maintain proper social distancing practices. Some companies, like Walmart and Southeastern Grocers,…

News April 6

Engaging Gen Z In Retail: How Marketers Can Reach America’s Fastest-Growing Shopping Segment

The retail landscape is rapidly changing. Take the impact of the COVID-19 pandemic, for example. Seemingly overnight, retailers closed their doors temporarily and shifted their efforts online, tasking their marketing…

Executive Viewpoints April 6

Walmart Versus Amazon: Understanding The Omnichannel Trilemma

Who will win the battle of omnichannel retail? For more than a decade, retail analysts and industry watchers have been observing the race between the two biggest players in the…

Executive Viewpoints April 6

Study: 72% Of Shoppers Say Texting Improves Support Experience, But Retailers Fail To Promote It

While only 25% of shoppers use text/SMS messages to contact customer support and 29% use live chat, retailers may have a real opportunity to increase usage of these communication vehicles…

Features April 6
Ken Wincko

How Barnes & Noble College Captures The Hearts of Gen Z

Featuring: Ken Wincko, Barnes & Noble College All brands are adapting their experience strategies to Gen Z in order to capture more wallet share. For Barnes & Noble College, it’s imperative…

April 6

Walmart Reportedly Halts Asda Sale Amid COVID-19 Grocery Surge

Walmart is pausing the sale process of Asda so that the UK-based grocer can focus on managing the surge in grocery orders driven by the coronavirus (COVID-19) pandemic, according to…

News April 3
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