Retail TouchPoints

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Pop-Up Test Sites, Safer Stores: How CS Hudson Pivots During COVID-19 Outbreak

In normal times, CS Hudson is heavily involved with the brick-and-mortar side of retailing, from construction to facilities maintenance. But with so many stores shuttered due to coronavirus, the company…

News April 9

Nordstrom Financial Situation Could Become ‘Distressed’ By Prolonged COVID-19 Outbreak

Nordstrom could become a major retail victim of COVID-19 if the pandemic forces the company to keep its stores closed for much longer, according to a securities filing with the…

News April 9

Walgreens Enhances Telecare App With Coronavirus-Related Features

Walgreens has expanded its Find Care app to assist customers seeking telecare during the COVID-19 pandemic. Walgreens Find Care now includes a COVID-19 Risk Assessment feature to help users assess…

News April 9

Podcast: How Barnes & Noble College Has Mastered Gen Z Engagement 

Did you know that 63% of Gen Z consumers say they select brands that mirror their core values? Perhaps more than any generation before them, these digital natives can be…

Executive Viewpoints April 9

How Chatbots Can Help The Retail Industry Amid The COVID-19 Pandemic

Long before we faced the outbreak of the world pandemic known as COVID-19 or SARS 2, it was forecasted that, by 2023, retail sales from chatbots would reach $112 billion.…

Executive Viewpoints April 9

ACI Worldwide Offers Tool To Help Retailers Automate Customer Payment Deferrals

ACI Worldwide, a real-time electronic payment and banking solution provider, has added a new feature to the ACI Speedpay platform designed to help address growing consumer bill payment needs and…

News April 9

Coping With COVID-19: How Batteries Plus Bulbs Rewired Itself As An Essential Retailer

Essential retailers are lucky to be open, but they still face a number of tough challenges during the COVID-19 pandemic. Not only must they keep their employees and customers safe;…

Features April 9

Panera Sells Groceries, Instacart Expands Delivery Windows As More Shoppers Eat At Home

As social distancing and shelter-in-place orders expand, consumers are eating more meals at home — and the fallout of this behavior is affecting both grocers and foodservice operators. Instacart is…

News April 8
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TJX Furloughs 268,000 Employees Across TJ Maxx, Marshalls And Home Goods Brands

Macy’s was perhaps the most notable retailer that furloughed its employees as the COVID-19 outbreak forced nonessential stores to close, putting the majority of its approximately 130,000 workers on unpaid…

News April 8
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