Retail TouchPoints
Target EVP and Chief Digital and Revenue Officer Sarah Travis on the Target Plus Marketplace Strategy
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Bed Bath & Beyond Converts 25% Of Stores To Fulfillment Centers, Doubling E-Commerce Capacity
Bed Bath & Beyond has extended its store closures until at least May 16, but the company is making the most of the situation to boost its e-Commerce presence: 25%…
News April 27NRF And RILA Call For Simultaneous Reopening Of DCs To Support Supply Chains
The National Retail Federation (NRF) and Retail Industry Leaders Association (RILA) have created the Blueprint for Shopping Safe, a memo that lays out a three-phase plan for reopening the country.…
News April 27
How Personalization Can Help Retailers Make Every Touch Point Count
The Internet radically changed the way consumers acquire new products, ushering in an era of home shopping that required little more than a computer and a credit card. With so…
Executive Viewpoints April 27
The New Rules Of Store Design: A Safety-Driven Approach To Experience
Melissa Gonzalez, Founder of The Lionesque Group and expert on all things brick-and-mortar, believes that “experience” will still be critical in the future. However, its definition will evolve as stores…
Features April 27
Why The “Captive Economy” Will Change Consumer Behaviors Forever
In his work as a consumer behaviouralist, Ken Hughes studies the innate behaviors of humans and how they’re influenced by internal and external forces. The emergence and vast spread of…
Features April 27
How Brands Can Pivot To Meet Digital Demands
With more than 20 years of experience as an executive at Top 50 e-commerce brands, Rich Minns brings a unique perspective to his role as Digital Customer Experience Sector Lead…
Features April 27
Humanity As A Cornerstone Strategy During A Crisis
While the internal team at Hanna Andersson is working from home and meeting via video, there are rules they have to follow, according to CEO Mike Edwards: If you’re a…
News April 27
How Retailers Can Meet Customers’ Needs for Human Connection
Remember all the simple, everyday interactions we took for granted a few weeks ago? Saying thank you to a helpful cashier or server. Chatting with colleagues or partners. Being coached at…
Executive Viewpoints April 27
Will COVID-19 Impact Retail’s Vision For ‘The Store Of The Future’?
Featuring: Chris Walton, Omni Talk In his role at Target, Chris Walton helped bring “the store of the future” into the cultural zeitgeist. In fact, he led the retailers’ Store of the…
April 27
