Retail TouchPoints

Latest Posts

Keeping Digital Doors Open During Times Of Crisis

The ongoing COVID-19 crisis has led retail stores, restaurants, and other businesses in the U.S. to shutter brick-and-mortar locations, instead relying on curbside pickup or online delivery models to keep…

Executive Viewpoints May 18

Fetch Rewards Appoints Former Shipt Exec To CTO Role

Former Shipt CTO David Berk has joined Fetch Rewards in the same role. Berk, who joined Shipt one year before the company was acquired by Target in December 2017, acquired…

News May 18

JoJo Maman Bébé Leverages AI To Personalize Messaging To Mothers

JoJo Maman Bébé, a maternity and baby clothing brand, is partnering with Monetate to improve personalization and increase customer acquisition. The retailer is using AI technology from Monetate to provide…

News May 18

Co-Opportunity Market Launches Mobile Platform To Add BOPIS And Curbside Fulfillment Options

Co-Opportunity Market, operator of two community-owned grocery stores in Santa Monica and Culver City, Calif., has launched a mobile e-Commerce platform based on technology from Local Express. The new mobile platform,…

News May 18

JCPenney Enters Chapter 11 Bankruptcy, Seeks Financing To Continue Operations

UPDATE: JCPenney will close 242 stores, representing about 29% of its locations, according to Bloomberg. The first 192 closures will happen in fiscal 2020, which ends Jan. 30, 2021, followed…

News May 18
Charlie O'Shea on Retail Reset

Why Essential Retailers’ Online Sales Bonanza May Not Produce Big Profits

Essential retailers including Target, Walmart and Costco have seen dramatic online sales increases since the pandemic began, but Charlie O’Shea, Senior Retail Analyst at Moody’s, warns they may not translate…

Features May 18
BIG-LOTS

Frequent Communication, Proactive Planning Help Big Lots Keep Up With COVID-19

View this webinar on-demand: This webinar is a featured conversation in our Retail Reset Hub, a virtual forum addressing COVID-19 recovery strategies. Fill out this form to view it on-demand!…

Features May 18
Elizabeth_Elliott

Creating A Culture Of Continuous Transformation

Featuring: Elizabeth Elliott, Columbus Consulting Testing, learning and pivoting haven’t necessarily been retailers’ strong points. Right before COVID-19 hit, many businesses were still struggling with legacy infrastructures and disjointed processes.…

May 18

5 Things To Consider Before You Send A COVID-19 Email

While e-Commerce has surged in the past two decades, in-person transactions have kept retail relevant. But with most stores forced to shut down due to stay-at-home orders during the COVID-19…

Executive Viewpoints May 15
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