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Zoovu Helps Retailers Drive Conversions Through Conversational Search Options

Zoovu, an AI-powered conversational search platform, can help retailers guide shoppers to the products or content that are most relevant to their needs. The conversational search program uses AI to…

News May 21

Lowe’s Boosts Comp Sales 11.2% In Q1; Ace Hardware Online Sales Leap 580% In April

Like big box retailers Walmart and Target, home improvement giants Lowe’s and Ace Hardware have benefited from their status as essential retailers during the COVID-19 pandemic. Boosted by an 80%…

News May 20

Walmart Unifies Grocery And Walmart Apps, Adds Fulfillment And Payment Options

Walmart is in the process of merging the Walmart Grocery and Walmart apps in order to streamline the shopping experience. The retailer already is receiving 50% of all online grocery…

News May 20

New Shops Feature Lets Retailers Create Single Online Store On Both Facebook And Instagram

The debut of Facebook Shops represents the platform’s latest effort to promote commerce on its Facebook and Instagram networks. Despite Facebook’s 3-billion-user reach and Instagram’s role as a discovery and…

News May 20

JCPenney Continues Store Reopening Process At 64 Locations In Four States

JCPenney’s bankruptcy-related store closures aren’t slowing down the reopening process for the remainder of its locations. The retailer reopened 64 locations in Texas, Florida, Indiana and Ohio on May 20,…

News May 20
Greg Buzek on Retail Reset

How ‘Essential’ Business Strategies Can Help ‘Non-Essential’s Pivot

IHL’s Greg Buzek shares insights on some businesses categorized as “Essential” which have set good examples for others, such as Chic Fil-A, Speedway and Costco. These companies have created more…

Features May 20

Target Credits Q1 Success To 278% Growth In Same-Day Fulfillment Volume

Target has reported strong earnings that rivaled Walmart’s for Q1 2020, with a 10.8% same-store sales jump, driven by a 141% increase in digital comparable sales. Brick-and-mortar sales only rose…

News May 20

Store Profitability Metrics, Business Restructuring Take Center Stage Post-Pandemic

Well before the current health crisis brought store closures and economic challenges, Alexa Driansky was working closely with clients optimizing pricing and promotions, redesigning processes and making operational improvements. In…

Features May 20

After Coronavirus, E-Commerce Will Reign Supreme

The retail industry has been one of the hardest hit by the COVID-19 pandemic, with overall sales falling a record 8.7% in March. Physical locations across the country have been…

Executive Viewpoints May 20
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