Retail TouchPoints
Target EVP and Chief Digital and Revenue Officer Sarah Travis on the Target Plus Marketplace Strategy
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Why Vitamin Shoppe Could Continue BOPIS, Curbside And Contactless Payment Well Beyond COVID-19
Like other essential retailers, Vitamin Shoppe had to quickly ramp up services like BOPIS, curbside pickup and contactless payment processes to continue serving its customers. According to COO Andrew Laudato,…
Features June 1
Is Touchscreen Tech Having A Major Moment?
Featuring: Sam Zietz, GRUBBRR As retail stores begin to reopen, business leaders are thinking more critically about the future of the in-store experience. What is the best way to build…
June 1
Reimagining The In-Store ‘Browse’ Experience In The Age Of COVID-19
Shoppers who once luxuriated in simply browsing through the aisles of a brick-and-mortar store are likely to face a very different retail environment as stores reopen, according to Eiko Kawano,…
Features June 1Target CEO Vows To ‘Face Pain With Purpose’ In Twin Cities
“We are a community in pain. That pain is not unique to the Twin Cities — it extends across America,” wrote Target CEO Brian Cornell in a message to the…
News June 1
Retail Intelligence: How Hard-Fought Lessons From The Shop Floor Can Give E-Commerce Businesses An Edge
Every retail journey — whether it’s a browse through a neighborhood store or a series of clicks through a web site — involves two simple things: First, a customer intention;…
Executive Viewpoints June 1
Forget The Hard Sell, Brands Need To Use Social Media To Give Consumers A Hug
Remember the old Peanuts bit? When Lucy sets up shop as a psychologist and charges 5 cents to dispense such pearls of wisdom as “Snap out of it,” when Charlie…
Executive Viewpoints June 1
IAB CEO Randall Rothenberg: COVID-19 Has Accelerated ‘Storeless Discovery’
There have been plenty of “new realities” retail brands have had to adjust to over the past few months. The COVID-19 crisis has forced brands to reallocate staff and budgets,…
Features June 1
Is COVID-19 Rewriting The Rules For Retail Personalization?
COVID-19 means retailers must go back to basics in many areas, including their personalization efforts, according to Brendan Witcher, Principal Analyst for Digital Business Strategy for Forrester. That requires retailers…
Features June 1Retailers In The Eye Of The Storm During Twin Cities Unrest
On May 29, morning news reports aired scenes of fire crews dousing the smoldering remains of a Family Dollar and a Foot Locker in south Minneapolis. These were two among…
News May 29
