Retail TouchPoints

Latest Posts

Ulta Beauty Enters Mexico

Ulta Beauty, in partnership with Grupo Axo, has opened its first two stores in Mexico, with plans for several more debuts this year. The first store opened at Mexico City’s…

News September 4

Gen Z May be Digital-First, but They’re Also Fans of In-Person Retailing

If your mental image of Gen Z is a bunch of teenagers glued to their devices, you’re only half right: time has marched on, as it is wont to do,…

Features September 4

Connected Data will Make or Break Cyber Week

This Black Friday, retailers face a high-stakes balancing act. Consumers are still shopping but are more selective about when, where and how they buy. Inflation, new tariffs and a slowdown…

Executive Viewpoints September 4

Petsense Celebrates 20 Years with Nearly $1 Million in Shelter Donations

Petsense by Tractor Supply is marking two decades with its “20th Birthday PAWTY” this month, highlighting nearly $1 million in donations to local animal shelters, a national campaign with K9s…

News September 3
Amazon has beefed up its visual search offering with the new Lens Live

Amazon Beefs up Lens Visual Search Tool with AI, Rufus

Amazon is taking its Lens visual search to the next level with the debut of Lens Live, which will automatically scan items pictured on websites and social media feeds to…

News September 3

Barnes & Noble College, GameSquare Team Up for Esports Events at 1,100 Campus Bookstores

Recognizing that gaming and esports have become integral parts of the higher education experience, Barnes & Noble College, a division of Barnes & Noble Education, and GameSquare have joined forces…

News September 3

The Future of Retail CX: How Autonomous AI Agents are Redefining Contact Centers

Retail contact centers are under constant pressure to deliver fast, reliable and high-quality service even as consumer expectations rise and staffing challenges persist. While traditional automation has helped, its limitations…

Executive Viewpoints September 3

Schnucks Enhances Fresh Item Management with AI-Powered Solutions

Schnucks has deployed the Fresh Item Management Solutions from Logile across its 114 supermarkets as it seeks to refine production forecasting and inventory management with a more data-driven, automated approach.…

News September 2

Best Buy Partners with Uber Eats for On-Demand Delivery

Best Buy will facilitate delivery from its more than 800 stores via Uber Eats, giving shoppers the ability to order electronics, appliances and tech essentials both on-demand and for scheduled…

News September 2
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank