Retail TouchPoints

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The Key To Relevant Advertising In Times Of Uncertainty

COVID-19 has not fundamentally changed advertising, but it has accelerated the pace of change. As an industry, we have been slowly evolving technology to make ads more personal and relevant…

Executive Viewpoints June 24

Lining Up For Success: The Psychology Of The Queue

As our economies re-open post-pandemic, consumers are experiencing more queues and limits than ever before related to store and service interactions. The stores are just so happy to be open,…

Features June 24
Deloitte on Retail Reset

Digital In The Age Of COVID-19

In the age of COVID-19 there is a need to look to near real-time consumer data, capabilities and changing consumer behaviors to understand how best to react and thrive. This…

Features June 23

Statewide Sports Taps Integrated Customer Data To Bolster Omnichannel Presence

Australia-based Stateside Sports has partnered with Emarsys to harness the solution provider’s fully integrated customer data platform to fuel its future expansion. The retailer hopes to eliminate silos and unify…

News June 23
Virna Sekuj on Retail Reset

Inside The Mind Of The New Global Consumer

Since March, GlobalWebIndex has surveyed consumers worldwide around their thoughts, feelings, and fears around COVID-19. Join Alicia Esposito and Virna Sekuj, who is a strategic insights manager for GlobalWebIndex, as…

Features June 23

Bed Bath & Beyond Reportedly Mulls Sale Of Two Divisions, Closes Two Contact Centers

In an ongoing effort to restructure its operations, improve efficiencies and better align its costs, Bed Bath & Beyond is reportedly pursuing the sale of its Christmas Tree Shops and…

News June 23

Albertsons IPO To Raise Up To $1.3 Billion

Albertsons is planning to raise up to $1.3 billion in an initial public offering that could value the grocery retailer at $11.6 billion. The company plans on offering 65.8 million…

News June 23

Patagonia Joins REI And The North Face In Facebook Ad Boycott

Citing Facebook’s laxity in policing racist, violent and false content on its platform, Patagonia has joined REI and The North Face in a boycott of Facebook and Instagram advertising scheduled…

News June 23

Voice Commerce: Stress Customer Value Both In-Store And At Home

For nearly a decade, the retail industry has been debating whether voice commerce is a passing buzzword or a viable, valuable engagement and sales touch point. However, recent announcements from…

Features June 23
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