Retail TouchPoints

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Marc Gorlin on Retail Remix

Will “On-The-Way” Delivery Shake Up The Fulfillment Space?

Featuring: Marc Gorlin, Roadie Retailers have bolstered their delivery and fulfillment offerings to cater to an increasingly demanding consumer. While speed is critical, retailers also need to think about how…

July 27

Brooks Brothers Receives $305 Million ‘Stalking Horse’ Bid

With its $305 million “stalking horse” bid, SPARC Group LLC (SPARC) has raised the possibility that Brooks Brothers will be able to emerge from bankruptcy with at least 125 of…

News July 24

Neiman Marcus Closing 4 Stores Including Hudson Yards Location

Just 16 months after its first New York City store debuted as the anchor for the brand-new Hudson Yards retail and residential complex, Neiman Marcus announced it would close the…

News July 24

Amika Chatbot Upgrades Hair Care Retailer’s Upselling Capabilities

Direct shopper interactions are a powerful sales driver, even online: fielding questions directly and offering specific product suggestions upsells in a way that even the most powerful personalization engines can’t…

Features July 24

Why Retailers Are Leveraging AI To Empower Their Remote Contact Centers

To curb the spread of COVID-19, states across the U.S. mandated the closure of “nonessential” businesses. More than 250,000 stores have temporarily shuttered since mid-March, representing 60% of overall U.S.…

Executive Viewpoints July 24

Improving Supply-Chain Sustainability For A Circular Economy: Three Positive Steps for Retail

Consumers today want to know exactly what they’re buying — and many of them want to know how it was sourced, made, packaged, distributed and will be disposed. People are…

Executive Viewpoints July 24

Tailored Brands Could Close 500 Locations; Ulta Plans Net Store Count Increase In 2020

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the…

News July 23

Ascena Bankruptcy Filing Could Lower Company Debt By $1 Billion

With its voluntary Chapter 11 filing today, Ascena Retail Group, parent company of brands including Ann Taylor, LOFT and Lane Bryant,hopes to reduce its debt load by $1 billion. The…

News July 23

Have COVID-19 And Black Lives Matter Accelerated Values-Based Buying?

Values-based buying — consumers consciously selecting products and companies that support environmental sustainability, social justice movements and a range of other causes — was already a growing force in retail…

Features July 23
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