Retail TouchPoints

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Turning Inventory Into Cash: How Retailers Can Thrive In A Post-Pandemic World

Inventory is typically a retailer’s biggest asset. After all, the only way that retailers stay in business is to sell goods: the faster and more profitably, the better. Today, however,…

Executive Viewpoints July 30

4R Demand Planning Results Can Feed Merchandise And Supply Chain Systems

The 4R Systems Demand Planning solution helps retailers better understand true demand by revealing the optimal answers to inventory challenges. The flexible forecasting solution can be integrated into a number…

News July 30

Sendoso Helps Optimize Customers’ Gift Choices

Sendoso, a gift sending platform offering new ways to connect with customers and clients, has launched the Address Confirmation and Sendoso Choice features. Address Confirmation helps companies ensure their products…

News July 30
Dan Gingiss on Retail Reset

What’s The Future Of Retail CX?

How will the definition of a “great customer experience” change in a post-COVID world? What will brands and retailers need to do to assess and revise their brand promises to…

Features July 29

Digital Transformation Propels Burton’s Omnichannel Growth Plans

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics…

Features July 29

Digital Is Turning Retail Into An On-Demand Model

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need…

Executive Viewpoints July 29

Nordstrom Anniversary Sale Becomes More Digital-Friendly With Virtual Styling, In-Stock Alerts

Recognizing that more of its customers are shopping online this year, Nordstrom has ramped up the digital components of its Anniversary Sale. Additionally, the annual sale, which will feature more…

News July 28
Duncan Blair on Retail Reset

How Article Used Data To Pivot During COVID

Article takes a data-driven approach to all things CX. When COVID first hit, the DTC furniture company found that customers were seeking more contactless delivery experiences and was able to…

Features July 28

Webinar: Salesforce Survey Takes The Pulse Of Marketers And Global Consumers

Register For This Webinar: August 12th at 2:00 PM ET Numerous industry experts have commented that COVID-19 hasaccelerated many existing retail trends, most notably consumers’ embrace ofdigital commerce. But what…

News July 28
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