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Today’s Retail Models: Everything is Broken, But Cross-Channel Formats Are Still Flexible

Amazing how smart I was just two years ago. In fact, the world seemed to be full of…

News May 29

Insider Tips On How To Avoid The Holiday Email Crush In Retail

If there was ever a time that retailers wish they could send a personal, emotional, timely message to…

News May 29
Mike Hayes, senior VP of marketing, The Bon-Ton Stores

Analytics Jump Start Marketing ROI at the Bon-Ton Stores

Advanced math must plays an important role in retail marketing, giving retailers like The Bon-Ton Stores the competitive…

News May 23

Retailers Quietly Testing Gaze Tracking to Track Promos

A concept that has been around since the late 1880s, eye tracking has been used for medical research,…

News May 23
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FMI Report: Consumers Making Fewer Trips, Grocers Push Loyalty

Shopping trips are down 1.9 trips per week as a result of economic pressures and higher fuel prices,…

News May 15

Peer-to-Peer Marketing Word-of-Mouth is Top Purchasing Influencer

If you want to influence a consumer’s purchasing decisions, then it’s almost always best to get to their…

News April 29

Ecommerce Sales Rise, But Cannibalization Cuts Into In-Store Revenue

Ecommerce is growing sharply — much more rapidly than in-store sales. It grew some 21 percent, to $175…

News April 29

Q&A With Dee McLaughlin, VP of Marketing, Virgin Entertainment Group

With music and movies now available via a quick download to consumers’ desktops, technology has in some ways…

News April 23

Customer Focus, Multi-Channel Connections Top List of POS Initiatives in Aberdeen Report

It’s no longer enough to improve store productivity and decrease the cost of operations with a new POS…

News April 23
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