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Chatbot Acceptance Rises, But Human Backup Still Preferred

Shoppers are getting accustomed to the idea of using of chatbots as a customer service tool, and some…

News February 10
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Square Debuts Retail POS App

Mobile payment company Square has announced the launch of Square for Retail, a package of POS tools for…

News February 10
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Pinterest Rolls Out Search Ads

Pinterest has introduced a Search Ads feature, giving retailers a new way to reach the social network’s 150…

News February 10
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Lidl CEO Steps Down

In the midst of an aggressive expansion in the U.S., Lidl has announced the sudden departure of CEO…

News February 9
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Bad Times At Macy’s And Sears Mean Good Times For Dollar General And TJX

The mass store closings and divestitures occurring at Macy’s and Sears have been a rude awakening for the…

News February 9
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Can Walmart’s Chinese Investments Bridge U.S.-China E-Commerce Gap?

Walmart increased its investment in Chinese e-Commerce retailer JD.com from 10.8% to 12.1%, according to an SEC filing…

News February 9
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Exclusive Interview: The Strategy Behind Zappos’ Cross-Country Tour

Zappos made its name as an online-only footwear retailer, but its next steps will take the brand firmly…

News February 9
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Kroger Acquires Murray’s Cheese For $21 Million

Kroger has acquired Murray’s Cheese, a chain of specialty cheese and meat shops, as well as its flagship…

News February 8
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Tory Burch, Burberry Deploy Adyen Payment Platform

Adyen, a global payments technology company, has advanced further into the retail market by providing in-store and omnichannel…

News February 8
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