Chatbot Acceptance Rises, But Human Backup Still Preferred
Shoppers are getting accustomed to the idea of using of chatbots as a customer service tool, and some…
News February 10Shoppers are getting accustomed to the idea of using of chatbots as a customer service tool, and some…
News February 10Mobile payment company Square has announced the launch of Square for Retail, a package of POS tools for…
News February 10Pinterest has introduced a Search Ads feature, giving retailers a new way to reach the social network’s 150…
News February 10In the midst of an aggressive expansion in the U.S., Lidl has announced the sudden departure of CEO…
News February 9The mass store closings and divestitures occurring at Macy’s and Sears have been a rude awakening for the…
News February 9Walmart increased its investment in Chinese e-Commerce retailer JD.com from 10.8% to 12.1%, according to an SEC filing…
News February 9Zappos made its name as an online-only footwear retailer, but its next steps will take the brand firmly…
News February 9Kroger has acquired Murray’s Cheese, a chain of specialty cheese and meat shops, as well as its flagship…
News February 8Adyen, a global payments technology company, has advanced further into the retail market by providing in-store and omnichannel…
News February 8