Business Strategy
What Will Retail Innovation Look Like After COVID-19?
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Inside The Mind Of The New Global Consumer
Since March, GlobalWebIndex has surveyed consumers worldwide around their thoughts, feelings, and fears around COVID-19.…
What Will Retail Innovation Look Like After COVID-19?
Innovation has always been critical for retailers’ progress, but COVID-19 is redefining what successful innovation…
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Are Any COVID Class Actions In Store For American Retailers?
Since COVID-19-related closures started in March 2020, we have seen a huge uptick in class action lawsuits from…
Executive Viewpoints June 29
How Allbirds And Supergoop! Seized Growth Opportunities In Post-COVID-19 China
China is receptive to a new wave of American retailers: demand for imported goods is on the rise…
Features June 26
The Future of Retail, Reimagined
Even before COVID-19, the retail industry was already going through significant challenges, disruption and transformation. That has all…
Executive Viewpoints June 25
Listening During A Crisis – Using Feedback To Strengthen Your Brand
Retailers have been hit especially hard in recent months, affected heavily by COVID-19-related shut-downs and the crumbling economy.…
Executive Viewpoints June 19
Forrester: Digital Growth, Consumer Convenience Will Drive The ‘Next Normal’
Over the past four months, retailers have been scrambling to adapt and respond to customer behaviors that have…
Features June 11
Employee And Management Upskilling Must Go Beyond New Safety Protocols
As retailers continue to reopen their stores, employee training and empowerment are coming to the forefront. And although…
Features June 4
Retail’s New Normal: Here’s What Retailers Should Focus On As The Country Continues To Reopen
The COVID-19 pandemic brought into sharp focus which retailers were better prepared to weather massive market disruption and…
Executive Viewpoints June 4
Crisis Impacts: Bending The Retail Cost Curve
While the world is busy bending the curve in the fight against the COVID-19 pandemic, retailers are busy…
Executive Viewpoints June 2
Walmart Analyst: Flexible Distribution, Honest Communications Supported Strong COVID-19 Response
Walmart’s performance during COVID-19 represents a success story, with 10% same-store sales growth and a whopping 74% e-Commerce…
Features June 2
Forget The Hard Sell, Brands Need To Use Social Media To Give Consumers A Hug
Remember the old Peanuts bit? When Lucy sets up shop as a psychologist and charges 5 cents to…
Executive Viewpoints June 1Featured
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