
Features
How Localization is Helping CVS Position Itself as the Modern General Store
CVS is one of the largest retailers in the U.S.... Read More
Latest Posts
Resources
April 8
Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?
Customer service has reached its lowest point since 2016. Forrester’s 2024 U.S. CX Index found…
Features
April 3
For Kelly Cook, Leading David’s Bridal is a ‘Dream Come True’
David’s Bridal is in the business of “dream-making,” according to new CEO Kelly Cook, and…
Resources
April 2
2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience
Despite concerns about store closures and bankruptcies as well as the rise of online giants…
News
March 27
Old Navy Adopts Solution to Provide Store Associates with Item-Level Location Data
Old Navy has partnered with Radar, a solution combining RFID, AI and computer vision technology…









