Holiday ThinkTank

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Walmart and Amazon logos side by side to compare their innovation strategies.
Features May 27

Battle of the Retail Giants Comes Down to Amazon’s ‘Why’ vs. Walmart’s ‘And’

Earlier this spring, Amazon and Walmart released investor updates within one day of each other…

Features May 22

Longchamp’s Art-Infused SoHo Store has been Redesigned with Hospitality in Mind

Every retailer wants its physical spaces to feel welcoming, but the newly redesigned Longchamp store…

Google's Lilian Rincon outlines new AI advances in shopping at the I/O conference for developers.
News May 21

Google Brings Advanced AI Capabilities to Search, Including Virtual Try-On, Agentic Checkout

Shopping is one of the primary tasks for which people use Google; in fact, people…

Features May 20

The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio

One of the paradoxes involved in providing great customer experiences (CX) is that it’s often…

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