The Home Depot Appoints New CIO, Creates Customer Experience Role

From left, Matt Carey and Fahim Siddiqui Photos courtesy of The Home Depot

The Home Depot has tapped two technology veterans for high-level positions, naming of Matt Carey as EVP of Customer Experience, a newly created role, and Fahim Siddiqui as EVP and CIO.

Carey will manage the vision, design and development of fresh solutions to create seamless experiences in-store, online and via mobile for Home Depot customers.

Prior to The Home Depot, Carey joined eBay in 2006 where he served as the SVP and CTO, roles in which he managed product development, site operations, cybersecurity, platform engineering, data warehousing and catalog operations for eBay Marketplaces. Before that Carey worked for 20 years at Walmart with roles including SVP and CTO.

“In his 14 years with The Home Depot, Matt has spearheaded an enormous technology transformation across our stores, supply chain, merchandising and digital presence,” said Ted Decker, CEO and President of The Home Depot in a statement. “Now more than ever, our customers expect to shop with us how, when and where they want — and there’s little tolerance for friction in the shopping experience. Matt has a proven track record driving customer-first technology innovation, and I look forward to his leadership as we continue to make shopping at Home Depot a truly interconnected, easy experience for our customers.”


In his role as EVP and CIO, Siddiqui will manage The Home Depot’s technology strategy, infrastructure and software development, overseeing these operations for the company’s 2,317 retail locations, supply chain facilities, store support centers and online systems. Siddiqui joined The Home Depot in 2018 as SVP of Information Technology, in which he focused on application development and online solutions, marketing, merchandising, supply chain, and data and analytics function.

“Fahim is a tremendous leader and a brilliant technologist who understands the power of technology to unlock a better experience for our customers and associates, and I look forward to working with him in this next phase of growth for The Home Depot,” Decker said.

Over the course of his career prior to joining The Home Depot, Siddiqui worked for more than 30 years in software development within the retail, energy and telecom industries with companies including Staples, MCI, Time Warner Telecom and Sprint.

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