Latest In: Features

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Klayvio CEO Andrew Bialecki gives us an AI reality check.

Listen Now: AI Reality Check — Klaviyo CEO on What’s Hype, What Matters & What Comes Next

What a note to end the year on — our last episode of the Retail Remix podcast in…

Features December 17
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How Daily, Store-Specific Data Gives Zuru Sharper Holiday Marketing Insights

Zuru, a toy manufacturer with the majority of its manufacturing in China, has faced the same tariff-related challenges…

Features December 17
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How small business Eat Happy Kitchen is breaking into the crowded food market.

Small Business, Big Ideas: Eat Happy Kitchen’s Recipe for Breaking into a Crowded Market

This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands…

Features December 16
Cricut CX Featured Zoom

How AI Helped Crafting Brand Cricut Cut Customer Service Wait Times Nearly 90%

Cricut, which makes smart cutting machines for crafters seeking to personalize their designs, faced customer service problems familiar…

Features December 11
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Faire's Jen Burke joins the Retail Remix podcast.

Listen Now: Independent Retail in a Time of Change

Is being a small business actually a good thing in today’s chaotic retail environment? Jen Burke, Chief Revenue…

Features December 10
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Amazon’s Just Walk Out Tech Poised to Break into a Run

The Just Walk Out (JWO) cashierless retailing solution from Amazon has faced hurdles since it was first introduced…

Features December 9
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Leading Patagonia: President Jenna Johnson on Product, Efficiency and Sustainability

Patagonia President Jenna Johnson reflects on her rise through the product ranks, Patagonia's evolution since she was appointed…

Features December 3
Anthropologie design:retail design:retail News Featured Maeve private label brands private label spin-off
Anthropologie Group's Anu Narayanan joins this week's episode of the Retail Remix podcast.

Listen Now: How Anthropologie is ‘Curating a Lifestyle’ with its Maeve Brand 

Increasingly, private label brands are becoming more than supporting acts. In fact, many are becoming stars in their…

Features December 3
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Cyber Week Recap: Online Sales Climb 5%, In-Store Shopper Visits Increase 3%

While Black Friday was once known as the day for in-person shopping (complete with lining up at 4…

Features December 2
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