Latest In: Features

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The Future is Diverse, so Retailers Must Shift from a ‘Mass’ to a ‘Micro’ Model to Keep Up

Society is changing rapidly, and retail needs to evolve just as rapidly to keep up, according to the…

Features March 17
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How retailers are using generative AI.

From Product Descriptions to SEO: How Retailers are Putting Generative AI to Use

[Editor’s note: This is the third article in our series on AI in retail. Be sure to check…

Features March 16
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Efficiency and Engagement: The Great Balancing Act of Workforce Tech

71% of business leaders worry that their workforce tech investments will focus more on operations than employee engagement.…

Features March 15
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How Retailers Can Minimize Returns: Focus on Convenience, Communication and Personalization

Returns are, like it or not, as much a part of retail operations as the sales themselves. The…

Features March 14
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Puma is using AI-powered online styling to upsell customers.

How Puma is Using AI-Powered Styling to ‘Brainstorm’ with its Customers — and Increase AOV

Editor’s Note: As 2023 comes to an end, we are highlighting some of our most-read content of the…

Features March 13
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How Retailers Can Overcome the Password Fatigue and Tiny Screens that Plague Mobile Checkout

Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of…

Features March 10
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How Forever 21 is staying top of mind with Gen Z.

For Forever 21, Omnichannel Experiences are Key to Staying a Gen Z Favorite

Jacob Hawkins knows a lot about Gen Z, not just because he’s spent almost a year as the…

Features March 9
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How Store Design Teams are Unlocking Tangible Value from AI Platforms

Editor’s note: This is the second article in our series on AI in Retail. Check out the other…

Features March 8
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The New CPG Playbook: Embrace Product, Marketing and Experience Innovation to Drive Growth

Two CPG experts, who also will be speaking at the Retail Innovation Conference & Expo this June in…

Features March 7
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