Latest In: Features

Salesforce Survey: 36% of Retail Employees Already Using Generative AI

Retailers have been eager to jump on the generative AI bandwagon: according to a new survey conducted by…

#RICE24 Community Convos: Liz Primm, VP of Strategic Partnerships & Business Development, Babylist

How Bal Harbour Shops’ Unique Traveling Mall Connects with Luxury Consumers

Matthew Whitman Lazenby and his family have never dreamed small. Back in the 1950’s his grandfather, Stanley Whitman,…

How HSN and QVC Parent Qurate is Working to ‘Crack the Code’ of Livestreaming

Long before there was livestreaming, social media or even the internet, there were home shopping networks — and…

FTC Chair Lina Khan on Fighting ‘Gatekeeper Markets’ that Throttle Fair Competition

For a long time, the American public has hit the “mute” button about the dangers of too much…

KCI Survey: Swifties, the BeyHive and BravoCon Demonstrate the Power of Superfans

“Brand fans” are definitely loyal customers, but not all loyal customers are brand fans — and for many…

Thrive Causemetics Founder Reveals What it Takes for a Cause-Based Brand to Stay on Mission

Karissa Bodnar, Founder and CEO of clean beauty brand and DTC success story Thrive Causemetics, grew up in…

To Earn Engagement, Retailers Must Tap into Customers’ Emotions

If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn…

How One UK Destination is Redefining the Shopping Center  

Shopping malls are on the rebound thanks to Gen Z’s hunger for nostalgia and community. But that doesn’t…