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Latest In: Features

design:retail Featured Featured in-store experience oculus pet care Retail ThinkTank (2024) Retail ThinkTank: Featured in Store Design & Experience (2024) Retail ThinkTank: Store Design & Experience (2024) store design Yuppy Puppy
Millennials and Gen Zers are not afraid to spend on their "fur babies," so Yuppy Puppy developed a physical space brimming with luxe touches to resonate.

How Yuppy Puppy is Creating a Luxe Space Pet Parents Love

Features May 29
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New image animation tool in Google Product Studio.

Gen AI: Google’s Not-so-Secret Weapon in the Battle for Search Engine Dominance

Last week Google announced a sweeping slate of product updates across its search, shopping and marketing interfaces at…

Features May 28
community-driven commerce customer experience Customer loyalty demand planning ecommerce Featured gamification KIKI World Retail ThinkTank (2024) Retail ThinkTank: Ecommerce Strategy (2024) Retail ThinkTank: featured in ecommerce strategy (2024)
KIKI World is a community-driven commerce platform that allows consumers to vote on which beauty products are manufactured.

How One Beauty Brand is Making Community-Powered Commerce a Reality

Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and…

Features May 24
ar augmented reality Benefit Cosmetics Coach customer journey emerging tech Featured IKEA shopping experience Tabby
Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture audience attention and dollars.

3 Brands Making AR the Star of the Customer Experience

Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture…

Features May 23
ai Arete brand heritage Customer loyalty Featured global citizenship Helena Magdalena sustainability
Today's consumers want to show their global citizenship and they're increasingly using their wallet to make an impact. Here's how brands are responding.

Consumers Use Commerce to Show They’re Global Citizens; Here’s How Brands are Responding

“Global citizenship” refers to the social, political and economic actions of “globally minded individuals and communities,” according to…

Features May 21
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Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards, a program designed to spotlight the brands and retailers that are reimagining and elevating customer experiences across all channels.

The 2024 Brand Experience Award Winners are…

Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards, a program designed to spotlight the…

Features May 20
Featured Manhattan Michaels Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024)

How Michaels Reconfigured its Fulfillment Models to Dramatically Enhance Ship-From-Store Performance

Michaels had a major ecommerce ship-from-store challenge. It’s not that this fulfillment method wasn’t popular — the arts…

Features May 20
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A Caper Cart at ShopRite in New Jersey.

Opinion: An Unvarnished Review of the Smart Cart Shopping Experience

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into…

Features May 17
ci&t ipsy membership programs retail research subscription programs
New research from CI&T and Retail TouchPoints reveals that most consumers believe there is a distinct difference between subscription and membership programs.

First Look: New Research Unpacks the Differences Between Subscriptions and Memberships

The terms “membership” and “subscription” are often used interchangeably in retail. However, new research from CI&T, developed in…

Features May 16
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