Mobile And Social Input Impacts Voice Of The Customer Strategies
In today’s retail environment, customer-centric strategies are fueling retailers’ tactical approach to shopper interactions and engagement. The Voice…
Features December 1
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Data Analytics Extends Barnes & Noble Insights
As more retailers subscribe to data analytics solutions to keep abreast of consumer demands, some are constrained by…
Features November 14How Retailers Can Optimize Search During The 2011 Holiday Shopping Season
The holiday shopping season is approaching and retailers are eager to implement strategies that will pique consumer attention…
Features November 9Video Increases Click-Through Rates While Engaging Shoppers
Retailers are leveraging video to engage shoppers and provide an in-depth look at featured products. To extend video…
Features November 3New Oracle Survey Reveals Shopper Insights On Mobile Marketing, Payments
Shoppers are more comfortable tapping into their smartphones in-store and at home to interact with brands, comparison shop…
Features October 31Global Shrinkage Reaches $119.1 Billion; 52% Of Retailers Implement RFID Solutions To Reduce Theft
Organized retail crime (ORC) is no longer a problem only faced by retailers in North America. As the…
Features October 28Timing, Delivery And Relevance Key To Daily Deal Success
Part 2 of the Retail TouchPoints Daily Deal Update In light of economic uncertainty, consumers are tapping into…
Features October 27What Retailers Can Learn From Luxury Brands
As the powers of mobile, social and web continue to develop, retailers must implement compelling multimedia elements such…
Features October 212011 Customer Engagement Awards Spotlight Innovative Retail Strategies
In its first Customer Engagement Awards, Retail TouchPoints is honoring the retail innovators that have successfully implemented unique…
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