Latest In: Features

Alicia Fiorletta customer feedback ForeSee Results Industry Insights LLC Mergers and acquisitions Retail TouchPoints

AFCV Completes Acquisition Of ForeSee Results

AFCV Holdings, LLC, a provider of cloud-based solutions designed to help businesses improve customer acquisition and engagement, recently…

Features January 6
2014 Largest Stores

Will These Retail Records Be Surpassed In 2014?

Perhaps one of your New Year resolutions is to achieve a personal goal, be the biggest or first…

Features December 31
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Relevant Mobile Marketing Triggers More Purchases

Retailers have the opportunity to connect with consumers in real time, through their personal mobile devices. But for…

Features December 31
books brick-and-mortar stores cash consumer electronics daily news Lorna Pappas Millennials mobile payment payment methods Retail TouchPoints spending tools

Study Shows Increases In Cashless Shopping, Renting Products

Retailers and technology companies regularly conduct and consult consumer research to prepare for tomorrow’s retail challenges. Among current…

Features December 26
digital signage Linkett University of Waterloo Retail

University of Waterloo Retail Personalizes Messages With Linkett Digital Signage

Continuous media messaging and shorter consumer attention spans have pushed retail marketers to develop more personalized digital signage…

Features December 20
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Retail Theft Barometer Finds Shrink Exceeds $112 Billion Worldwide

Shrink remains a significant operational challenge for retailers around the world, with loss rates ranging from 1% of…

Features December 16
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Analyzing The Customer Experience To Drive Cross-Channel Growth

Regardless of a retailer’s category or price point, customers are central to a company’s overall success. Whether they’re…

Features December 11
healthcare retail

Some Retailers Cut Hours And Benefits, Others See Opportunity With Obamacare

Web site issues aside, while much of the publicity regarding Obamacare has centered around companies cutting back hours…

Features December 10
cross-channel Forrester Consulting omnichannel OrderDynamics research Retail TouchPoints

Cross-Channel Fulfillment Takes Priority Over Other Omnichannel Initiatives

Many retailers are establishing their plans for creating a seamless, omnichannel customer experience. New research from OrderDynamics and…

Features December 10
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