Workforce Management Solution Helps McLendon Hardware Cut Costs 33%
As retailers continue to focus on the customer experience, it’s easy to forget that a strong CX starts…
Features October 20
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Nordstrom Focuses On Mobile App, New Leadership Team To Engage Shoppers
In this exclusive interview with Shea Jensen, Vice President of Customer Experience at Nordstrom, Retail TouchPoints delves into…
Features October 18
Despite Uncertainty, The Presidential Election Is Unlikely To Rattle Retailers
The upcoming 2016 presidential election certainly has captured the attention of most U.S. consumers for both its political…
Features October 18
BCBG Boosts Online Conversions 6% With Data-Rich Personalization
BCBG Max Azria is an old hand at personalization in the physical world, where it has been crafting…
Features October 12
Why Is Zara Sprinting Away From The Competition?
Inditex, the Spanish multinational apparel company best known for its Zara fast fashion brand, has caught the eye…
Features October 12
Luxury E-Tailer Boosts AOV 200% With Monthly Payment Option
Retailers are constantly faced with the challenge of providing an exceptional shopping experience. For some retailers, particularly those…
Features October 10
PwC: Digital And Mobile Holiday Spending Will Jump 25%
If retailers are seeking a reason to be optimistic headed into the holiday season, they may have just…
Features October 7
Lululemon Strives To Be ‘Data-Informed’ Not ‘Data-Driven’
In an effort to “amplify the authentic relationship” between the lululemon brand and its customers, the fitness apparel…
Features October 5
James Allen Creates ‘Engaging’ Video To Boost Site Traffic 270%
In seeking to further its reach and relevance with its Millennial audiences, online bridal jewelry retailer James Allen…
Features October 5Top Stories
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