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Supply Chain Integration Tightens Inventory, Boosts Accuracy For Nebraska Furniture Mart

Five years ago, executives at Nebraska Furniture Mart realized that the retailer’s supply chain needed to be a major…

Features March 2
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Indochino CEO: How Virtual Inventory Delivers The Benefits Of Online Shopping In-Store

Made-to-measure suit retailer Indochino had quite a successful year in 2016, seeing year-over-year omnichannel sales growth of 54%…

Features March 2
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Microsoft Exec Shares 7 Tips For CX Success

Marketers are challenged with delivering an exceptional customer experience (CX). They all know and say that CX is…

Features March 1
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Toad & Co., Oregon Duck Store Leverage ERP To Simplify Reporting, Data Analysis

“Unified commerce” appears to be as much of a buzzword as an actual concept in retail. But two…

Features February 27
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Holiday Sales Struggles Again Plague Department Stores

Although the NRF reported that overall holiday retail sales increased 4% in 2016, traditional retailers, predictably, did not…

Features February 24
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Tapping Community To Connect Digital Strategies

Kelly Stickel launched Remodista to focus on retail disruption. By using Community as a business model, Remodista is…

Features February 22
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Moosejaw, Home Depot Among Top Customer Service Leaders

They sell different products but they have one thing in common: excellent customer service. Based on the 20th…

Features February 21
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Winning The Last Mile: Controlling Costs While Satisfying Consumers

The “last mile” of retail — fulfillment, delivery, returns and post-purchase services — has become the latest competitive…

Features February 18
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Chinese Laundry, NetRush Simplify Sales Tax Management

With tax rules changing every year and varying across state lines, retailers face tremendous headaches trying to keep…

Features February 17
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