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Study: Amazon And Walmart Top Retail Loyalty List

A new customer loyalty study defines consumers as three types: Loyalists, Roamers and Neutrals. Loyalists (35%) find a…

Features July 2
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Exclusive Q&A: Brian Solis Reveals Five Keys To Real Retail Innovation

As a digital analyst, anthropologist and futurist, Brian Solis strives to get to the heart of not just…

Features June 26
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Peet’s Coffee Takes The Guesswork Out Of Promotions With New Loyalty Solution

Peet’s Coffee was looking to expand its Peetnik Rewards loyalty program to all 240 stores following a beta test…

Features June 26
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Supreme Court Sales Tax Ruling Hits Small Online Players, Boosts Brick-And-Mortar

A U.S. Supreme Court ruling may put a larger burden on even the biggest e-Commerce players by eliminating…

Features June 22
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Net Neutrality Repeal: Can SMB Retailers Survive In An Internet ‘Slow Lane’?

Six months after the Federal Communications Commission (FCC) voted to repeal Obama-era net neutrality regulations, the ruling officially…

Features June 21
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Quick Quotes From Retail Execs At IRCE And CRMC

The educational programs at IRCE and CRMC, both held in Chicago the first week of June, provided insights that…

Features June 19
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47% Of Gen Zers Use Smartphones While Shopping In Stores

Gen Z, the generation born between 1997 and 2015, has never known life before the World Wide Web.…

Features June 18
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Microsoft Enters Cashier-Less Tech Race: Will Checkout Lanes Become Relics?

The news that technology powerhouse Microsoft is working on cashier-less technology that could help retailers compete with Amazon…

Features June 15
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Mobile-Optimized E-Commerce Site Reduces Lonely Planet Bounce Rate 89%

Traditionally known as a publisher of travel guides, Lonely Planet actually boasts one of the earliest e-Commerce sites…

Features June 15
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