Latest In: Features

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Hanna Andersson, Bentley’s Pet Care Execs Make The Case For Brick-And-Mortar’s Relevance

Modern retailing isn’t just about merging physical and online shopping — it’s about understanding the separation of shopping…

Features January 24
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NRF 2020: As Brand Trust Wavers, Pinterest Prioritizes Verified Accounts Program

Early in his career, Pinterest CEO Ben Silbermann thought the Internet would be a source of positivity for…

Features January 22
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NRF 2020: Le Tote, Poshmark And StockX Embrace Conscious Consumption, Immediate Product Access

The rise of digitally native brands has accelerated the growth of retail business models such as recommerce, subscription…

Features January 21
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NRF 2020: As AI Use Cases Expand, Retailers Must Hire More Women To Combat Unconscious Biases

Concerns about artificial intelligence in retail have focused primarily on separating the hype from the reality, and finding…

Features January 17
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Seen, Heard And Tweeted At NRF 2020: Quick Quotes From The Big Show

The new complexities of customer engagement, a focus on fulfillment and a big push toward sustainability and social…

Features January 16
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NRF 2020: Macy’s, Rent The Runway, Cartier Lay Out The Benefits Of Diverse Leadership

“Our colleagues reflect our customers, and the customer today is expecting different things from our organizations." - Macy’s…

Features January 14
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Starbucks CEO: Retail Tech Advances Should Support, Not Replace, The Human Connection

Kevin Johnson stresses the importance of human connection as a chief value proposition for Starbucks at NRF2020.

Features January 14
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NRF 2020: Executives From Fast-Growing DTCs Reveal 4 Keys To Successful Disruption

Direct-to-consumer (DTC) disruptors such as Casper, Warby Parker and Glossier have disrupted the retail industry by bringing relatively…

Features January 14
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SHOWFIELDS And AREA15: Experiential Retail Creates Stronger Customer Connections

The future of brick-and-mortar retailing may look troubled, but physical stores still account for the majority of transactions.…

Features January 13
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