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Brand Building in the Age of Values-Driven Retail: 5 Secrets from DTC Leaders 

Myriad studies have pointed to the rise of “conscious consumers” or “values-driven consumers.” But as the market of sustainable, ethical…

Features October 29
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Holiday Store Experience Survey: Consumers Prioritize Safety Over Immersive Shopper Journeys

The holiday season has always been prime time for retailers to roll out new marketing campaigns, events and…

Features October 27
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Old Navy Merchandising Exec: BODEQUALITY Has ‘Changed the Way We Work…Top to Bottom’

In 2018, Edelman research saw the rise of “belief-driven buyers” — people who said they would buy or…

Features October 26
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Study: More Than Half of Shoppers Across All Generations Prefer Email Communications

Customer communication is undoubtedly important. When consumers receive communications from a company, 96% feel loyal to the brand…

Features October 25
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Amazon Wants to Help U.S. SMBs Sell Abroad — on Amazon, of Course

This year Amazon overtook Walmart to become the biggest retailer in the U.S. — but the fact is,…

Features October 22
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Google Shopping

Google Doesn’t Care if it Sells Products, but it Cares a Lot About Attracting Shoppers. Here’s Why.

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in…

Features October 21
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Mitigate Supply Chain Challenges with Data and Proactive Customer Communication

The retail ideal can be described succinctly as “Three P’s and a T”: The right product, in the…

Features October 20
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70% of Americans Use Chatbots Often When Shopping Online

The public is ready for retail to embrace the use of chatbots on a wider scale: 70% of…

Features October 18
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Khronos Group Goal: ‘Create One 3D Model That Works for Everyone’

Efforts to make 3D images look more, well, three-dimensional — and to make their usage practical, consistent and…

Features October 18
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