Showrooming: Scourge Or Inspiration
Retailers globally are terrified of being turned into “showrooms” for their online competitors. And their fear is real. …
Executive Viewpoints October 9
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As more retailers lean on e-Commerce to increase sales, J.C. Penney (JCP) is transforming physical stores by including…
Executive Viewpoints October 5The New Brick-And-Mortar Store: Digital Signage, Interactive Screens And Everything In BetweenBy Fatima D. Lora, Assistant Editor E-Commerce…
Executive Viewpoints October 2The New World Of Application Performance Management
Studies have shown that poor performance of e-Commerce web sites can directly result in loss of revenue, poor…
Executive Viewpoints October 1Site-To-Store Very Convenient – In Theory By Lorna Pappas, Contributing Editor Roughly 80% of merchants believe that empowering…
Executive Viewpoints September 265 Tips To Extract More Value From Your Waiting Line System
Americans spend 37 billion hours per year waiting in line, according to some estimates. And because the time…
Executive Viewpoints September 24Why Personal(ity) Works By Fatima D. Lora, Assistant Editor If you’ve ever walked into a store and been…
Executive Viewpoints September 19Charlotte Russe, a mall-based “fast fashion” retailer targeting Millennials, is familiar with these challenges. The retailer specializes in…
Executive Viewpoints September 19Achieving A Single All-Channel View Of The Customer: The Key To Countering Amazon
What is stopping retailers from delivering on consumers’ all-channel shopping expectations? According to a recent RSR report, retailers’…
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