Latest In: Executive Viewpoints

activity-based scheduling compliance deputy Derek Jones predictive scheduling

3 Questions To Ask Your Managers To Prevent Compliance Fines

By Derek Jones, Deputy Activity-based scheduling (ABS) refers to crafting a schedule that considers shifts and tasks necessary…

Executive Viewpoints October 5
brand advocates customer engagement logmein ryan lester
0aaaRyan Lester LogMeIn

Customer Engagement: It’s About The Journey, Not Just The Destination

When you think of companies getting customer engagement right, you probably think of those rare moments where a…

Executive Viewpoints October 4
ai E-Commerce Innovation e-Commerce trends editor Q&A last mile personalization

What Will Be The Top E-Commerce Trends In 2019?

It’s no secret to anyone following retail that e-Commerce is evolving rapidly (along with the store experience), particularly…

Executive Viewpoints October 3
customer communications group customer marketing strategy data Executive ViewPoints sandra gudat tracking metrics
0aaSandra Gudat CustomerCommunicationsGrp

3 Missteps In Managing Customer Marketing Strategy And Data

Mistakes happen. But if you can avoid them, wouldn’t you? You bet! Here’s your chance to learn from…

Executive Viewpoints October 3
data hyperlocal data IBM laurence haziot
0aaLaurence Haziot IBM Global

Hyperlocal Data Is Already In Retailers’ Store Cupboards – Just Take The Wrapper Off!

The retail industry’s disruption has many sources — demographic shifts, changes in consumer attitudes and behavior, as well…

Executive Viewpoints October 2
david weiss disney Executive ViewPoints mcmillandoolittle
0aaDavid Weiss McMillanDoolittle

What Retailers Can Learn From Disney

The lines can be long. The weather can be hot. And the cost — let’s not get into…

Executive Viewpoints October 1
layout optimization Lexalytics Seth Redmore voice of the customer

You Can’t Spell Retail Without AI: How To Optimize Your Chain Retail Store Design With Data Science

By Seth Redmore, Lexalytics The old saying “retail is detail” has never been more true. From what’s in…

Executive Viewpoints October 1
fraud protection KC Fox machine learning radial

An Advanced Approach To Fraud Protection

By KC Fox, Radial Retailers today continue to face an uphill battle in the ongoing fight against fraud.…

Executive Viewpoints September 28
holiday predictions Holiday Readiness Guide Salesforce

Holiday Readiness: 3 Tips for Finding the Perfect Pitch for Voice Search and Assist

By Jessica Bergmann, Salesforce ‘Tis the season for voice-assisted shopping: This year, 50% of consumers will use voice…

Executive Viewpoints September 27
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