Latest In: Executive Viewpoints

jazva Marketplaces payments Ryan Elich

3 Things That Ultimately Make Marketplaces Succeed And Fail

By Ryan Elich, Jazva Building a successful online marketplace forces you to think carefully about the products and…

Executive Viewpoints November 26
Broc Jenkins cell service cell signal mobile Wilson Electronics

Can Your Store’s Cell Signal Handle The Shopping Rush?

By Broc Jenkins, Wilson Electronics LLC Despite what you may have heard, in-store shopping is far from dead.…

Executive Viewpoints November 26
behavioral insights ben harris customer experience decibel Executive ViewPoints loyalty
0aaaBen Harris Decibel

Three Best Practices For Digital Customer Experience Success

Product, placement, price and promotion may have been the holy grail of marketing, but in the digital era,…

Executive Viewpoints November 26
ail gandharve artificial intelligence chatbot Executive ViewPoints mindtree
0aaaAnil Gandharve Mindtree

Chatbot, Please Expedite My Shipping

In the world of online shopping, things are specifically tailored to appease the customer and ensure efficiency —…

Executive Viewpoints November 21
Amazon Amazon HQ2 Crystal City e-commerce hq2 Jeff Bezos Long Island City

Are Amazon HQ2 Criticisms Valid, Overblown — Or Both?

Like the entire HQ2 selection process, the decision by Amazon to split its new headquarters between two cities,…

Executive Viewpoints November 21
CPG Executive ViewPoints grocery Inmar jim hertel social listening
0aaaJim Hertel Inmar

Thriving In The New World Of Grocery: Five Keys For Brands

Much has been made of the challenges facing retailers in today’s grocery marketplace. However, their manufacturing trading partners…

Executive Viewpoints November 20
Altimeter Group Brian Solis Holiday Readiness marketing Salesforce

Principal Analyst Brian Solis Shares How Innovation Can Transform Your Brand

By Alicia Esposito, Content Strategist Brian Solis, author and analyst for Altimeter Group, studies consumer behaviors and how…

Executive Viewpoints November 20
Cisco Consumer engagement customer data Derek Dykens

Making The Retail Moments That Matter Most Positively Contagious

By Derek Dykens, Cisco Flu season is upon us and catching the bug is not all that has…

Executive Viewpoints November 19
crisis management Executive ViewPoints jonas sickler reputation management starbucks
0aaaJonas Sickler Reputation Management

Crisis Management Lessons Learned From Starbucks

There are no shortages of public relations disasters among retail brands. Whether a crisis is caused by social…

Executive Viewpoints November 19
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank