Trends In Location Intelligence That Drive Brick-And-Mortar Growth
By Ran Ben-Yair, Ubimo To say that location intelligence is changing the face of retail is not hyperbolic.…
Executive Viewpoints June 14
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5 CX Trends To Consider In 2019
Brands are being inundated with talk about consumers’ increasing expectations when it comes to customer experience (CX). And…
Executive Viewpoints June 14
Three Essential Tips In Preserving Next-Gen Customers
What’s the secret behind the success of today’s best young consumer-facing brands? Authenticity and personalized experience curation. Realistically,…
Executive Viewpoints June 13Can Barnes & Noble Write A New Chapter For Itself?
Barnes & Noble has a potential deal in place to sell itself to hedge fund Elliott Advisors for…
Executive Viewpoints June 12
Myths Vs. Facts: Debunking Myths In Retail Payments
In our bustling retail landscape — today’s most competitive market — it’s hard to believe that many online…
Executive Viewpoints June 12
What The Modern Grocery Store Can Teach Other Brick-And-Mortar Businesses
On a recent family visit to upstate New York I found myself in DeCicco & Sons, the local…
Executive Viewpoints June 11Is NPS Still The Chief Indicator Of Customer Sentiment?
By Shreesha Ramdas, Strikedeck NPS And Its Relevance Today’s retail world is beset with massive change, and standard…
Executive Viewpoints June 10
Technology In Retail; Dynamic Pricing In Store — One Possible Future
John Russo, our Retail leader, and I recently visited Amazon’s 4 Star store in New York City. The…
Executive Viewpoints June 10Social Media AI Is Your Best Tool And Worst Enemy When It Comes To CX
By Tara Jones, Allant Group Picture this: a customer orders a product from your business and expects it…
Executive Viewpoints June 7Top Stories
