Latest In: Executive Viewpoints

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If You Want Real Customer Loyalty, Don’t Pay For It — Sell It

We’ve been talking about the imminent retail apocalypse for some time now. But with the unprecedented spread of…

Executive Viewpoints May 4
Belardi Wong Executive ViewPoints Polly Wong

DTC Brands Are Built On Solid Fundamentals, Not Disruptive Magic

The rise of direct-to-consumer (DTC) brands has profoundly reshaped nearly every industry over the past decade. As a…

Executive Viewpoints May 4
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How Essential Retailers Will Adapt And Scale To Better Serve Customers Post-COVID-19

COVID-19 has sent shockwaves across retail businesses and the entire ecosystem that supports the industry — employees, suppliers,…

Executive Viewpoints May 4
ai e-commerce Executive ViewPoints Samasource Wendy Gonzalez

E-Commerce Runs On Data Powered By AI

For e-Commerce businesses, AI adoption is no longer optional — it’s a necessary step toward streamlined operations and…

Executive Viewpoints May 1

Podcast: Innovation In The COVID-19 Era Of Retail

Innovation was top-of-mind for savvy retailers prior to the COVID-19 outbreak, but the impact of the virus has truly pushed…

Executive Viewpoints April 30
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How Retailers Can Prepare For Returns Shifts And Spikes Due To COVID-19

In the midst of the COVID-19 pandemic, retailers face unique pressures: brick-and-mortar stores are closed, consumer spending has…

Executive Viewpoints April 30
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Denial Of Inventory: Always A Problem, And Now More Than Ever

In a generous gesture to healthcare workers battling the pandemic, the CEO of Crocs, a brand of shoes…

Executive Viewpoints April 29
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Off The Rack: Fashion’s Top Retail Brands Respond To COVID-19

These are tough times for everyone. With the number of COVID-19 cases rising, most cities on lockdown and…

Executive Viewpoints April 28
Executive ViewPoints Natterbox personalization Tim Beeson

How Personalization Can Help Retailers Make Every Touch Point Count

The Internet radically changed the way consumers acquire new products, ushering in an era of home shopping that…

Executive Viewpoints April 27
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