Communication Will be Key for Merchants This Holiday Season
The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which…
Executive Viewpoints November 30
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Get Ready for the AR Retail Revolution
Retailers planning for the upcoming holiday sales season can’t rely heavily on data from last year, when total…
Executive Viewpoints November 30
Ongoing Demand for Delivery Services Pushes Retailers to Create New Safety Standards
As states have slowly reopened, consumers have begun to emerge and return to some of their normal shopping…
Executive Viewpoints November 27
Is Black Friday Still Relevant in 2020?
There is no doubt that retailers have faced many struggles as a result of the pandemic. Brick-and-mortar stores…
Executive Viewpoints November 27
3 Not-So-Obvious Ways Online Retailers Can Boost CLV
Customer lifetime value, or CLV, is an important metric for any online business because it covers how much…
Executive Viewpoints November 26
Reducing Environmental Harm and Regulatory Penalties as Hurricane Season Nears its End
Disruption and innovation are common themes for 2020. America’s retailers and their workers have been on the front…
Executive Viewpoints November 25
Five Cybersecurity Tips for Retailers Bracing for Cyber Monday 2020
Cyber Monday is a critical online event for retailers. Last year, research conducted by Adobe Analytics found that…
Executive Viewpoints November 24
Podcast: Have the Holidays Created More Cybersecurity Risk?
While online shopping — especially in the age of COVID — adds a layer of convenience and safety…
Executive Viewpoints November 23
Customer Journey Mapping: Don’t Just Meet Your Customers’ Expectations, Exceed Them
Ever since the late 20th century, when access to the internet became more widely available, technology has fueled democratization…
Executive Viewpoints November 23Top Stories
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