Latest In: Executive Viewpoints

agentic commerce Albi Wiedersberg aws BrightQuery GERS Meta microsoft Netcraft Overture Maps Foundation SOCi TomTom Voygr

AI Commerce Depends on Open, Foundational Location Data

The shift toward autonomous AI shopping agents is accelerating, moving agentic commerce from an experimental concept to an…

Executive Viewpoints May 25
Greenberg Glusker Sedina L. Banks Sherry E. Jackman

Pretty Products, Ugly Lawsuits: Legal Risks Facing Beauty Brands

The beauty industry is increasingly targeted with consumer claims, including class action litigation, particularly in consumer-friendly states such…

Executive Viewpoints May 22
focal systems Kevin Sturdevant

Backroom Problems Hiding in Plain Sight

Walk the backroom of almost any grocery store, and you will find the same thing: shelves stuffed with…

Executive Viewpoints May 21
Chris Daly DCC Propane

Why U.S. Retailers Must Embed Sustainability Across Operations in 2026, Not Just Product Lines

Environmental concern among American consumers is growing, with 80% of shoppers worried about purchase-related environmental impact. Consumers are purchasing…

Executive Viewpoints May 20
brand visibility Journey Further Lydia Hinchliff

Is Brand Visibility Misleading Retail Marketers?

There was a time when marketing carried a reassuring sense of logic. Your growth could be traced back…

Executive Viewpoints May 19
Daniel Gabay self-checkout trigo

What Legislators (and Retailers) are Getting Wrong about Retail Theft

Retailers are rethinking self-checkout (SCO) due to their theft vulnerability, and now policymakers are getting involved. A recent…

Executive Viewpoints May 18
Clemens Pfefferkorn Experial lightspeed microsoft Sequoia Silicon Foundry Unbox.ai

The Invisible Bias Problem in AI Consumer Research

A startup ran the same question through a synthetic panel and a real consumer sample: “What would you…

Executive Viewpoints May 15
Bain & Co. bnpl Nandan Sheth splitit

Retailers: In Agentic Commerce, Payment Reliability will Determine Who Wins

It’s about to become far more important for merchants to offer consumers appropriate credit as agentic commerce emerges.…

Executive Viewpoints May 14
EBG Lisa Checchio nps

Loyalty in Layers: How B2B2C Models Change the Metrics that Matter

Conventional wisdom in marketing has been clear: if you want to build loyalty, you go straight to the…

Executive Viewpoints May 13
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank