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Retail is Changing Fast — Here’s Where AI is Already Making the Difference
Retailers worldwide will spend $388 billion on technology by 2026, with AI investments growing at nearly 25% annually, according to Gartner. The focus has shifted from whether to invest in…
Executive Viewpoints September 3Ace Hardware on Track to Open 170 Stores in 2026
Ace Hardware celebrated the opening of its 100th new store in 2026 and is on pace to open more than 170 stores by the end of the year. “There is…
News September 2Kohl’s Appoints Ryan M. Waymire Chief Merchandising Officer
Just after announcing that Kohl’s Chief Marketing Officer was exiting and that the company was combining marketing and digital under Arianne Parisi, Kohl’s has announced that Walmart’s former SVP of…
News September 2Independent Grocers Face an AI Reckoning on Customer Ownership, Retail Media and the Future of the Shopping List
Tal Zlotnitsky, Founder and CEO of Breez AI, explains why independent grocers must own the AI relationship with their shoppers or risk losing the customer loyalty that has long set…
Features September 1Agents, Get in Line
The virtual waiting room is supposed to be the great equalizer. When thousands of people want something only hundreds can have, the queue promises fairness — first-come, first-served, everyone gets…
Executive Viewpoints September 1JCPenney Applies Holiday ’25 Lessons to Back-to-School Reddit Campaign
"Consumers increasingly look to conversations and community-driven content when making purchase decisions, so we need to earn attention rather than buy it," says Lisa Schoder, JCPenney's VP of Integrated Marketing,…
Features August 31Ulta Beauty Turns Beauty Momentum into a Broader Growth Story
Ulta Beauty raised its full-year outlook after a strong second quarter, with CEO Kecia Steelman pointing to TikTok Shop, fragrance launches and loyalty growth as the retailer leans into a…
News August 28Why Retailers Need to Rethink Holiday Marketing in the Age of AI
Although retailers have steadily expanded the holiday calendar, marketing investment and performance expectations still tend to concentrate around Black Friday. That concentration increasingly conflicts with how consumers discover, research and…
Executive Viewpoints August 28Dollar Tree’s Q2 Traffic Gain Signals Its Strategy Is Starting to Register
Dollar Tree's Q2 sales hit $4.9 billion, up 7%, and the retailer's traffic turned positive earlier than expected. CEO Michael Creedon says the momentum is broad-based, not a one-quarter event.
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