March 18, 2019 | CRM / Loyalty
Symphony RetailAI, a provider of AI-enabled decision platforms, solutions and customer-centric insights for retailers and manufacturers, has appointed Kevin Sterneckert as CMO. In this role, Sterneckert will continue to drive awareness through...
In what the retailer is labeling a “leadership transition plan and organizational restructuring,” Rite Aid CEO John Standley is stepping down, but he will remain in his position until a...
David’s Bridal, which emerged from bankruptcy in January without closing any of its 300 stores, is making some significant C-suite changes. The retailer named a new CEO, Tom Lynch, and...
Walmart has acquired Aspectiva, an Israel-based natural language processing (NLP) startup, for an undisclosed sum. Aspectiva will join Walmart’s Store No. 8 incubation arm, where its NLP capabilities will be...
Kibo will acquire Certona, an omnichannel personalization solution provider, combining Kibo’s cloud commerce solutions with Certona’s personalization offerings. The financial terms of the acquisition have not been disclosed.
Things Remembered, a retailer that sells personalized gifts and merchandise, will sell most of its business to Enesco, a distributor of giftware, home décor and accessories, upon filing for Chapter...
StellaService has raised $11 million in its most recent funding round for Stella Connect, its people success platform for customer service teams. This SaaS solution provides clients including Jet.com, Williams-Sonoma...
Neiman Marcus has reached an agreement with majority noteholders and term lenders to extend the maturity of the retailer’s term loans and unsecured notes by three years. The plan, if...
Delivery service Roadie has raised $37 million in a Series C funding round with investments from The Home Depot, investment banker Warren Stephens and ex-Google CEO Eric Schmidt’s TomorrowVentures, among...
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