Latest In: Store Operations

Retailers Counting On Conversion Analysis To Drive Store Metrics

With physical expansion slowing, many leading retailers are taking a harder look at the performance metrics of their…

News March 7

Recent Trends Point to The Emerging Age Of Micro-Retailing

Bigger was certainly better in the first half of this decade. Most chains were not only rolling out…

News February 29

New Study Reveals Sales Staff Driving Shopper Defections

The phrase “sales help” may prove to be an oxymoron in many corners of retail. A recent study…

News February 21
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Customer Service Trumps Economic Concerns In Retail Strategic Planning

Providing excellent customer service is key to retail success in good economic times as well as in a…

News October 12
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