Latest In: Omnichannel Alignment

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Cross-Channel Promos Look To Drive Share Gains As Holiday Sales Rebound

There may be some holiday cheer after all this season, as some retailers and analysts have seen some…

News November 12
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Urban Outfitters Selects Sterling For Cross Channel Initiative

As part of a corporate initiative to improve customer service by replacing legacy systems, Urban Outfitters, Inc. has…

News November 9
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Wine.com Boosts Order Value 15% With Custom Reviews, Recommendations

Capitalizing on impulse purchasing is not just relevant in the in-store environment, Wine.com employed customer reviews to leverage…

News November 5
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Best Buy Backs Need for New Out-of-Stock Solution From Sterling

With retailers forced to keep inventory levels lean this holiday season, the risk of stock-outs that disappoint customers…

News October 28

Wal-Mart’s Aggressive Pricing Strategy Puts More Pressure On Margins For Holiday Season

The gloves came off last week and the pricing wars of 2009 are underway. When Wal-Mart began selling…

News October 23
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Omniture Research Spotlights Tactics to Optimize Online Conversions Via Targeting

Retailers continue to struggle to increase engagement and conversion online. New research found that retailers are missing the…

News October 8
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Mobile Channel Expanding As Macy’s, JC Penney Launch Sales Initiatives

The mobile phone is quickly emerging as a new sales channel, with mainstream department stores JC Penney and…

News October 2

Mobile Marketing Strategies Yield Greater ROMI than Traditional Media

For the best-in-class companies that have taken the leap into mobile marketing, 65% are satisfied with their average…

News October 1
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Research Shows Providing Price Comparisons Wins Shopper Loyalty

Consumers are more loyal to retailers who provide information on competitors’ prices, according to the e-tailing group report…

News September 17
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