Latest In: Omnichannel Alignment

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New Balance Improves Product Training To Drive Associate Advocacy

Retailers and product manufacturers rely on store associates to educate consumers, generate meaningful dialogue — and in the…

News December 18
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Is Your Business Ready For The Omnichannel World?

Omnichannel strategies have fast become a key priority for most retailers. In a recent survey of 125 retailers…

News December 3
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Moxie Jean Grows 500% With Help From Personalized Email Strategy

Consumers expect more personalization across every retail touch point, including email. While customer acquisition via email has quadrupled…

News December 2
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ComScore: Mobile Has Boosted PC Engagement

In 2012, e-Commerce sales reached $186 billion, according to comScore research. With retail e-Commerce expected to surpass $200…

News November 7
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USPS Updates Mobile App To Deliver Improved Holiday Results

During the holiday season, retailers are competing for consumers’ eyes and dollars by offering a plethora of sales,…

News November 6
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Who Owns The Customer Experience?

Whether it is a Chief Customer Officer, Chief Omnichannel Officer or another C-level executive, retailers are debating the…

News November 5
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Callaway Golf Launches New E-Commerce Site, Focuses On Content Creation

Perry Ellis International has re-launched the e-Commerce site for Callaway Golf Apparel. The site offers U.S. and Canadian…

News October 31
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CVS/Pharmacy Unwraps Personalized Deals To Ease Holiday Shopping

The highly configurable nature of digital technology allows retailers to interact with customers whenever, wherever and however they…

News October 30
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Bebe Makes Omnichannel A Must-Have Accessory

In the fast fashion space, retailers release affordable, on-trend products quickly throughout the year. Retailers at the other…

News October 30
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