The Future of Retail, Reimagined
Even before COVID-19, the retail industry was already going through significant challenges, disruption and transformation. That has all…
Executive Viewpoints June 25
Latest In: Omnichannel Alignment
Lining Up For Success: The Psychology Of The Queue
As our economies re-open post-pandemic, consumers are experiencing more queues and limits than ever before related to store…
Features June 24
Store Technology Q&A: Redefining Experiential Retail For The COVID-19 Era
The hype surrounding “experiential retail” encouraged retailers to think big and invest in technology that would keep shoppers…
Features June 17Happy Returns Reopens 200+ Store-Based Return Bars, Adds Contactless Procedures
More than 200 in-person return drop-off locations are operating again at retailers including Paper Source and Cost Plus…
News June 16
Q1 2020 Results Highlight Gap Between Retail ‘Haves’ And ‘Have Nots’
The COVID-19 pandemic has led to one of the worst financial quarters in retail’s modern history, and the…
Features June 16
Consumer Survey Roundup: Retailers Must Demonstrate Safety Measures To Woo Shoppers Back To Stores
In the media, photos and videos show large groups of people emerging from COVID-19 shutdowns to participate in…
Features June 15Staples Adds Same-Day Delivery From 1,000+ Stores
A new partnership with Instacart will allow Staples U.S. Retail to offer same-day delivery from more than 1,000…
News June 12Inditex To Shutter Up To 1,200 Non-Zara Stores As It Pivots Toward E-Commerce
Inditex may close 1,000 to 1,200 stores as the retailer puts a greater emphasis on e-Commerce operations. Most…
News June 11
Forrester: Digital Growth, Consumer Convenience Will Drive The ‘Next Normal’
Over the past four months, retailers have been scrambling to adapt and respond to customer behaviors that have…
Features June 11Top Stories
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