Latest In: Omnichannel Alignment

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Happy Returns Reopens 200+ Store-Based Return Bars, Adds Contactless Procedures

More than 200 in-person return drop-off locations are operating again at retailers including Paper Source and Cost Plus…

News June 16
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Q1 2020 Results Highlight Gap Between Retail ‘Haves’ And ‘Have Nots’

The COVID-19 pandemic has led to one of the worst financial quarters in retail’s modern history, and the…

Features June 16
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Consumer Survey Roundup: Retailers Must Demonstrate Safety Measures To Woo Shoppers Back To Stores

In the media, photos and videos show large groups of people emerging from COVID-19 shutdowns to participate in…

Features June 15
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Staples Adds Same-Day Delivery From 1,000+ Stores

A new partnership with Instacart will allow Staples U.S. Retail to offer same-day delivery from more than 1,000…

News June 12
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Inditex To Shutter Up To 1,200 Non-Zara Stores As It Pivots Toward E-Commerce

Inditex may close 1,000 to 1,200 stores as the retailer puts a greater emphasis on e-Commerce operations. Most…

News June 11
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Forrester: Digital Growth, Consumer Convenience Will Drive The ‘Next Normal’

Over the past four months, retailers have been scrambling to adapt and respond to customer behaviors that have…

Features June 11
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Signet Jewelers To Shutter 230 North America And UK Stores

After seeing sales sink 40.5% during Q1 2021 following temporarily closures of its North American stores due to…

News June 10
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Fitz Frames Uses App-Based Facial Mapping, 3D Printing To Refocus Eyewear Retail

Heidi Hertel was a mom of three whose daughters needed eyeglasses, but she found the process frustrating. Kids’…

Features June 10
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Three Estonian Grocers Roll Out Automated Freestanding Pickup Units

Estonian grocery chains Coop Estonia, Selver and Prisma will deploy the Cleveron 501 robotic grocery solution at some…

News June 4
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