Fear Not the ‘Insult Rate’: How AI Optimizes Returns and Keeps Consumers Loyal
When honest consumers have a legitimate return denied, the experience can be a sledgehammer to their loyalty. It’s…
Executive Viewpoints November 17
Latest In: Inventory & Merchandising
Update: Amazon Haul Debuts in Canada
[Update from Nov. 14, 2025] Amazon Haul, the low-price marketplace introduced in the U.S. in November 2024, has…
News November 14
Shein Goes ‘Buy’ the Book with Alibris Partnership
Shein, known for ultra-low-priced fashion, is getting into print: print books, that is. The Shein Marketplace U.S. has…
News November 14
Whole Foods Expands Surplus Food ‘Surprise Bag’ Categories
Whole Foods Market has added seven new categories to its “Surprise Bag” offerings of surplus food in the…
News November 13
Skims Secures $225M in Financing to Support Brick-and-Mortar Expansion
Kim Kardashian’s shapewear brand Skims has raised $225 million in capital in a deal that values the company…
News November 13
Snipes Creates Loyalty Program Optimized for Sneakerheads’ Digital Wallets
Sneaker and streetwear retailer Snipes U.S. has launched “Snipes Reserve,” a digital wallet-based loyalty program powered by Accrue,…
News November 12
Target Deploys Conversational AI In-Store to Promote Smarter Gifting
Target is placing AI-powered tools into customers’ hands with a conversational Target Gift Finder on its mobile app,…
News November 12
1-800-Flowers Adds DoorDash to its Delivery Options
1-800-Flowers.com has added DoorDash to its bouquet of delivery options from nearly 700 florists that are part of…
News November 11
Target Lowers Prices on 3,000 Essential Products, Boosts Food Bank Contributions
With many SNAP recipients still in limbo, low-income consumers are definitely feeling the squeeze, so Target will cut…
News November 11Top Stories
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