Latest In: Inventory & Merchandising

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Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth…

Executive Viewpoints January 3
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Thanks to the power of artificial intelligence, Ikea has been able to improve forecast accuracy, employee productivity and customer experience in stores.

Ikea Improves Forecast Accuracy with AI-Powered Demand Sensing

Ikea Retail (Ingka Group) has seen “game-changing” results since employing artificial intelligence-powered demand sensing technology. Over the past…

News January 2
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JD.com Wins Antitrust Suit in China; Alibaba Fined $140 Million

JD.com has won a lawsuit against rival Alibaba Group in the High People’s Court of Beijing, which fined…

News January 2
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How Retailers can use Digital Product Strategy to Improve CX and Fuel Growth

With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail…

Executive Viewpoints January 2
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Sneaker and Sportswear Ecommerce: the ‘Non-Luxury’ Luxury Apparel Leader 

The humble sneaker has long been a staple item in closets everywhere for consumers of all ages. The…

Executive Viewpoints December 29
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Connected Packaging: Closing the Sustainability Gap Between Intention and Action

BCG’s research into consumers’ sustainability attitudes and actions is a very stark expression of three fundamental problems related…

Executive Viewpoints December 28
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Maximizing Profitability: How to Improve 4 Key Areas of the CPG Product Lifecycle

Consumer packaged goods (CPG) companies are obsessed with two things: maximizing revenue and minimizing operational expenses. The same…

Executive Viewpoints December 27
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Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

People have been saying “Retail is dead” for several years now. The problem is it simply isn’t true.…

Executive Viewpoints December 26
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The Latest Buzz: Whole Foods Enhances Support for Pollinators

Whole Foods Market has introduced a new “pollinator policy” for its produce and floral purchasing. By 2025, all…

News December 21
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