The Retail TouchPoints Network

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Listen Up: Copper Compression’s Voice Commerce Play is (Almost) All About Brand Recognition

How In-House App Development Gave Home Depot Associates the Right Tool for Their Jobs

Kendra Scott CEO: ‘The Beauty of our Business is we Don’t Have to Reinvent Ourselves to be Successful’

How Fiture Creates ‘Fitness for All’ in Compact N.Y. Store Location

NRF 2023 Spotlights Profitability, Workforce Enhancements and Media Network Opportunities

Avoiding Ecommerce Meltdowns: For Dippin’ Dots Delivering Quality CX is all about Timing (and Dry Ice)

Vijay Ramachandran

4 Ways Ecommerce Returns Will Change in 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons….

Trunk Time may be Costing You

Does anyone actually like returns? Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even…

Six Things the Consumer of 2021 Really Wants

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping…

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Get Post-Purchase Right or Risk Losing the Next Sale

Omnichannel Orchestration: How to Optimize Inventory Amid Shifting Consumer Behaviors & Industry Disruptions

Personalized Content Motivates Purchases for 59% of Consumers

2023 Leading Vendors to the Top 1000 Retailers Report

5 Trends Shaping Retail Strategy and Execution in 2023

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