Vijay Ramachandran

4 Ways Ecommerce Returns Will Change in 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons….

Trunk Time may be Costing You

Does anyone actually like returns? Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even…

Six Things the Consumer of 2021 Really Wants

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping…

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