technology investments

LEGO Group Plans to Triple its Digital Team as it Looks Beyond the Brick

The LEGO Group has opened a new office in Copenhagen for up to 400 employees who will be focused on developing the…

Target to Spend $5B to Enhance Operations in 2022, Plans 250 More Ulta Beauty Shop-in-Shops

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new…

Store Associates Continue To Be Overlooked Despite Rising Tech Investments

As retailers continually focus more on technology to bolster their omnichannel efforts, with 87% of retailers expecting their technology costs to increase…

Best-In-Class Retailers Embrace Clienteling To Boost Engagement, Sales

The top goal for any retail business is to not only understand target customers, but also create differentiated marketing and service experiences. …

Only 35% Of Retailers Create An “Excellent” Omnichannel Experience

The majority (76%) of retailers understand that it is crucial that they have confidence in their technology performance, according to a survey…

Customer-Centricity Comes Into Focus At Wal-Mart Annual Shareholders Meeting

During the annual shareholders meeting, Wal-Mart Stores, Inc. executives outlined plans to serve customers and improve brand experience by leveraging three core…

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