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The Home Depot Deploys 125,000 Multi-Function Associate Mobile Devices Chainwide

The Home Depot will roll out more than 125,000 new hdPhones to associates in order to improve both the worker and customer…

Four Ways to Optimize Ecommerce Search

Most companies spend a double-digit percentage of their total revenues on marketing activities, including search, to drive traffic to their sites. Still,…

Study: Even Anonymous Online Customers Leave Multiple ‘Clues’ Indicating Purchase Intent

One of the top digital challenges faced by retailers is driving shoppers to their ecosystem in the first place: 83% named acquiring…

How to Design Ecommerce Search Filters That Convert

Your site’s search box has an outsized role in buyer success. Did you know that approximately 40% of your visitors will use…

Coveo Acquires AI-Powered Personalization Provider to Expand Relevance Platform

Coveo, a relevance platform that works to enhance digital experiences with AI-powered search, recommendations and personalization, has acquired Qubit, a provider of…

Klevu Launches New Search and Discovery Solution to Tap into Consumer Intent

AI-powered search technology developer Klevu has launched a new Discovery Suite solution designed to captures online shoppers’ intent, to help drive conversion,…

Inbenta Technologies Enhances the Search Experience With Natural Language Processing

Inbenta Technologies, an AI-based customer interaction and natural language processing (NLP) solution provider, has rolled out Conversational AI Search, a tool designed…

How Brands And Retailers Can Adapt To Consumer Behavior Shifts For The Long Haul Amid COVID-19

In under two months, the adoption and usage of e-Commerce reached 2022 projections, with 90% of consumers changing their shopping behavior by…

Coveo For Commerce Aims To Enhance Retailers’ Search Capabilities

Coveo, an experience intelligence platform, has launched Coveo for Commerce, an AI-powered solution that helps retailers offer personalized omnichannel customer interactions. The…

Amazon Search Growth Hacks

Search is the heart of Amazon. While some people use Today’s Deals or Shop by Category to navigate the marketplace, the vast…

Lucidworks Secures $100 Million In New Funding

Lucidworks, an AI-powered search solution provider, has secured a $100 million investment from investors including Francisco Partners, a global technology-focused private equity fund,…

E-Commerce Search Is On The Verge Of A New Era

After Baymard Institute completed a large-scale usability study on e-Commerce search in 2014, the web usability research firm declared it was “tempted…