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Listen Now: How DSW is Navigating a New Era of Engagement

The retail marketing playbook is rapidly evolving, with massive changes underway in core channels such as search and social media — not…

Harnessing AI to Transform the Customer Experience in Retail: Opportunities and Challenges

In just a few short years, artificial intelligence (AI) has transitioned from a futuristic concept to an operational reality in retail. As…

ChatGPT Adds New Shopping Features, but Still no Ads

OpenAI has updated the ChatGPT search engine to offer an improved shopping experience, multiple sources report. As of April 28, when users…

Retailers and the Future of Search: Embracing Tomorrow’s AI Reality

The emergence of AI-powered platforms has ignited a profound shift in how we interact with technology and the trajectory of the search…

How AI Overviews are Reshaping the Consumer Journey in 2025

With the rise of generative AI, the top of the marketing funnel is getting more complex. The digital marketing funnel from search…

Amazon Ups the Search Ante by Adding Products Not Sold on Amazon.com into Results

For years, Amazon has been stealing search share from Google. Now the company is doubling down on its reputation as the best…

Generative AI in Retail: 4 Predictions for 2025

The retail industry’s rapid adoption of generative AI technologies will continue in 2025. Throughout 2024, many retailers moved gen AI projects from…

Real-Time Inventory and Search Integration: The Backbone of Next-Level Ecommerce

Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. If your business…

Solving the Challenges of All-AI Ecommerce Search with a Hybrid Approach

Once the purview of science fiction, artificial intelligence (AI) has now permeated our everyday lives — from the home devices that recommend…

4 Strategies from the Most Visible Retail Brands

In today’s retail industry, marketers are under tremendous pressure to hone their strategies in order to elevate their digital presence above that…

How AI is Ushering in the Future of Interactive Commerce

Quiet luxury, coastal grandmother, and cottagecore are just a few fashion trends that have emerged from the TikTok era. If you’re like…

Google Rolls Out New Tools to Help Merchants Stand Out on Search

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.