Restoration Hardware

With Consumers Awash in Subscriptions, Brands Set Sights on Paid Membership

The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “the great unsubscribe” and even “subscription…

Peloton Co-founders Depart as Retailer Expands its Rental Program Nationwide

Peloton Co-founder and Executive Chair John Foley and Co-founder and Chief Legal Officer Hisao Kushi have resigned, effective September 12 and October…

Loyalty And Retention Secrets: Look For Customer Actions That Spell ‘Love’

It’s becoming ever clearer that customer loyalty involves far more than a dry, rational, dollars-and-cents relationship between a shopper and a brand….

Rothy’s Names Charlotte Russe Exec As CFO

Rothy’s has named Dayna Quanbeck as its new CFO. She will lead the finance, accounting, tax and treasury teams at the retailer, which…

Guess Hires New CEO, Retains Marciano As Chief Creative Officer

Guess has named Carlos Alberini CEO and Director of the company. He will replace Victor Herrero, who is resigning from the retailer effective…

Petco Names New CIO

Pet goods retailer Petco has appointed John Zevada as Senior VP and Chief Information Officer (CIO), and has named William Engen Senior…

Restoration Hardware Grey Card Takes Luxury In Risky But Necessary Direction

Home improvement and furnishings retailer Restoration Hardware has introduced a subscription membership program known as the “RH Grey Card.” The program will…

Restoration Hardware Debuts Newest Store Format: RH Modern

Combining a new store format, its own web site and a catalog/magazine hybrid, Restoration Hardware has launched RH Modern. The omnichannel division…

CustomMade Makes One-Of-A-Kind Products More Accessible

Consumers rely on big box and department store retailers for quick and easy purchases. But certain products, such as engagement rings and…

Demand-Driven Merchandising Solution Tackles Complex Inventory Challenges

Best-in-class retailers are leveraging innovative technologies that allow better merchandising and assortment planning decisions. As consumers continue to utilize multiple channels to…