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Alibaba Exec: Luxury Success in China Requires Targeting, Customer Engagement — and Fun

Why Diversity is a Key Driver for Growing Talent, Product Assortment and Your Customer Base

Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’

Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

How Luxury Brands Like LVMH Unlocked Value Amid COVID

At 45, Ron Herman is Still a Retail Industry Trendsetter With a Heavy Community Focus

personal stylists

Stitch Fix Moves Beyond Subscriptions with Hyper-Personalized Direct Shopping Experience

Online personal styling service Stitch Fix is continuing to expand beyond its core subscription fashion service into direct buying with the launch…

Bloomingdale’s New Store Concept Embraces Fan Nickname — Bloomie’s

Bloomingdale’s will open its first Bloomie’s concept store on August 26, 2021, in Fairfax, Va. With a smaller, curated approach, Bloomie’s will…

Macy’s Launches Stylist Program for Both Personal Wardrobes and Gifts

Macy’s has introduced personal stylists, available virtually or in person, to help shoppers both select outfits for themselves and find the right…

Allume Matches Shoppers With Stylists And Curated Apparel Choices

Online shopping can certainly have its drawbacks, especially when it comes to finding the right outfit. With the multiplicity of brands, styles…

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With Brand Language Under a Microscope, AI-Powered Optimization Appeals to Marketers

2022 Customer Loyalty Data Study: What are the True Drivers of Loyalty in the Minds of Consumers?

5 Trends Shaping the Future of Ecommerce

7 Surprising Tax Facts That Will Impact Your DTC Strategy

‘Returnuary’ is Coming: Stay Agile on Tax in Preparation

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NRF 2022

Retail Innovation Conference & Expo 2022