The Retail TouchPoints Network

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New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

HATCH is Reinventing Maternity Retail — and Now Plans to Bring 3 Legacy Brands Along for the Ride

How Daniel’s Jewelers Designs Stores and Shopper Experiences for Hispanic Consumers

Listen Up: Copper Compression’s Voice Commerce Play is (Almost) All About Brand Recognition

How In-House App Development Gave Home Depot Associates the Right Tool for Their Jobs

Kendra Scott CEO: ‘The Beauty of our Business is we Don’t Have to Reinvent Ourselves to be Successful’

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4 Ways Brands Can Prepare Their Email Marketing Program for BFCM

Black Friday and Cyber Monday (BFCM) are right around the corner, and many ecommerce brands are already planning for another uncertain year….

What Retailers Can Do in 2021 to Recover More Abandoned Shopping Carts

When was the last time you abandoned an online shopping cart: yesterday? Last week? Today? For online retailers, cart abandonment is a…

How Advanced Email Analytics Helped Kerrits Boost its DTC Business 150%

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits, which had operated…

Are Retailers Making the Most of Their Welcome Series?

An engaging welcome series on email, SMS and other marketing channels has become a must for any serious ecommerce retailer. It’s a…

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Consumers Increasingly Using Voice Assistants, but Companies Lag in Development

Which Brands are Rewriting the Rules of Loyalty Programs?

Recalibrating for the Next Normal

Get Post-Purchase Right or Risk Losing the Next Sale

Omnichannel Orchestration: How to Optimize Inventory Amid Shifting Consumer Behaviors & Industry Disruptions

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