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Pop-Up Strategies That Power Unique Shopper Journeys

‘OG’ Reseller Goodwill Wants a Piece of the Online Action

Exclusive Q&A: Cashierless Grocery Requires a ‘Very Human Response to the Customer’

As Cannabis Goes Mainstream, Opportunity Grows for Traditional Retailers

How Rising AR Adoption is Driving Snap’s Commerce Strategy

Pricing Amid Inflation: McKinsey Partner Offers Data-Led Best Practices

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The Container Store Unveils ‘Organized Insider’ Tiered Loyalty Program

The Container Store is adding fresh elements to its recently announced rebrand: the Organized Insider loyalty program and a new mobile app….

What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen…

The Container Store Adds Post-Purchase Customer Communications Functionalities

The Container Store will roll out post-purchase order tracking and notification solutions from Narvar beginning this summer. The retailer also plans to…

Simon Partners With Narvar to Provide Physical Return Locations

Mall operator Simon is launching a program that will allow consumers to quickly drop off returns from approximately two dozen brands at…

5 Ways To Rein In Costly Online Returns

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns….

Schutz Shoes Leverages Nordstrom And Walgreens Stores To Minimize Returns Friction

Accepting in-store returns for an e-Commerce brand has traditionally been seen as a benefit for the brick-and-mortar retailer, which gains additional foot…

Study: Why The Best Return Processes Start On The Product Detail Page

While 67% of U.S. shoppers say their latest return was “easy” or “very easy,” improving the experience for the remaining third of…

Walgreens, Nordstrom Join New Package Pickup And Returns Network

More than 8,000 Walgreens locations offering FedEx OnSite services will serve as a physical network for package pickups and returns, powered by…

Return Shipping Fees Scare Away 69% Of Consumers

With January in the rear-view mirror, retailers have made their way through what is perhaps the toughest part of the holiday season:…

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Going Green with PLM: The 3 CSR Pillars Apparel Businesses Need to Know

The Guide to Customer Engagement in the Retail Industry

Ask (and Answer) These 3 Questions Before Launching a Third-Party Marketplace

How Retailers Are Embracing Tech to Tackle Staffing Shortages

55% of Consumers to Alter Holiday Spending as Recession Concerns Loom

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