narvar

Authentic to Roll Out Instant Cash Refunds Across Brand Portfolio

Authentic Brands Group (Authentic) has partnered with Reshop to provide shoppers with instant cash (not store credit) refunds on returned items across…

How to Navigate the Post-Purchase Communication ‘Minefield’

There’s no denying that consumers today expect more from the retail experience, and increasingly, that includes their experience with a brand even…

New Returns Platforms Promises Customers Instant Refunds

Reshop, a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has debuted with retailer partners…

Kohl’s Expands Return Services for Additional Brands and Retailers

Kohl’s has added brands including Carhartt, Hanes and Levi’s to its newly christened in-store returns service, The Return Drop @ Kohl’s. The…

Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a…

Capturing the Growing Spending Power of Gen Z and Gen Alpha

Gen Z and their younger counterparts in Gen Alpha are often referred to as “digital natives.” But what exactly does that mean?…

How Retailers Can Minimize Returns: Focus on Convenience, Communication and Personalization

Returns are, like it or not, as much a part of retail operations as the sales themselves. The exact return rate varies…

The Container Store Unveils ‘Organized Insider’ Tiered Loyalty Program

The Container Store is adding fresh elements to its recently announced rebrand: the Organized Insider loyalty program and a new mobile app….

What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen…

The Container Store Adds Post-Purchase Customer Communications Functionalities

The Container Store will roll out post-purchase order tracking and notification solutions from Narvar beginning this summer. The retailer also plans to…

Simon Partners With Narvar to Provide Physical Return Locations

Mall operator Simon is launching a program that will allow consumers to quickly drop off returns from approximately two dozen brands at…

5 Ways To Rein In Costly Online Returns

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns….

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